Frequently Asked Questions
Everything you need to know about your Carote experience.
What materials are used in Carote cookware?
Our cookware is primarily crafted from high-quality die-cast aluminum with a non-stick granite coating that is 100% PFOA, lead, and cadmium free for healthy cooking.
Is Carote cookware compatible with induction stovetops?
Yes, most of our product lines feature an enlarged high-magnetic conductive base that allows for even heating on all stovetops, including induction, gas, electric, and ceramic.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the unused item in its original packaging for a full refund or exchange.
How do I care for my non-stick pans to make them last?
To preserve the non-stick coating, we recommend hand washing with a soft sponge, avoiding abrasive cleaners, and using silicone or wooden utensils instead of metal.
Do you offer a warranty on your products?
Yes, we provide a 12-month limited warranty covering manufacturing defects. Please contact our support team with your order ID and photos of the issue to initiate a claim.